Frequently Asked Questions

Do you stock the racks I see on the website?

• We do not carry any inventory. All racks are made to order. Check lead time for availability.

What is the big deal about your tray design?

• We constantly research and adjust our tray design to ensure your bikes fit snug and secure with no adjustments required.
• Our goal is to have all bikes sit upright and not lean.
• Trays are 66″ in length and can accommodate wheelbases up to 48″

What size tires do the trays hold?

• Our standard trays will hold up to a 2.75” wide tire.
• Our fat tire trays hold 2.8”-5” wide tires.

What does Wall or Island format mean?

• Wall means the bikes load from one side. (Single sided)
• Island means bikes load from both sides of the rack. (Double sided)

What is the difference between a starter and an add-on rack?

• A starter rack is required to use an add-on rack
• A starter rack is a complete freestanding individual rack. Starter racks can be set next to each other to look like one long rack.
• With the add-on racks, you can extend the length of the starter racks and create one long rack. As many add-ons as needed can be added to one starter. In order for add-ons to work, they must be attached to a starter rack.

What is the difference between Adjustable Space Savers and Deluxe Space Savers?

• Both are Floor Racks and the holders or side frames are placed on runners.
• Adjustable Space Savers holders are fixed at 2.25” wide, using 2 runners they can be assembled in Wall or Island format.
• Deluxe Space Savers have individual side frames that can be adjusted to hold any width tire. Using 3 runners, Deluxe Space Savers are only offered in Wall format.

What maintenance do I need to perform on my Bicycle Rack?

• Wipe down racks of any mud or water.
• Ensure that racks are assembled in accordance with our Assembly Instructions.
• Bolts should be tightened down more than finger tight.
• Racks are warranted against breakage. A new part will be provided if a piece breaks.