Do you have the racks featured on your website in stock?
No—we don’t keep inventory on hand. Every rack is custom-made to order, so please check the lead time for availability.
Do you ship to Canada?
Yes, we do! For smaller orders, we ship via UPS (please note that additional duties, taxes, and fees apply). For larger orders such as tiered racking, an International Customs Broker is required, and separate fees will apply. Please note that Rudy Rack does not provide a customs broker service. If you need any help with shipping to Canada, feel free to email us at sales@rudyrack.com.
What makes your tray design special?
We’re continuously refining our tray design through research to ensure your bikes fit securely without any adjustments. Our design helps keep bikes upright and stable. Each tray is 70 inches long and can accommodate wheelbases up to 48 inches.
What tire sizes do your trays accommodate?
- Standard Trays: Designed for tires up to 2.7 inches wide.
- Fat Tire Trays: Built to hold tires with widths between 3.5 and 4.5 inches.
What do you mean by Wall and Island formats?
- Wall Format: Bikes load from one side only.
- Island Format: Bikes can be loaded from both sides.
What maintenance does my bicycle rack require?
For best performance, wipe off any mud or water regularly and ensure the rack is assembled according to our Assembly Instructions. Make sure all bolts are tightened securely (beyond just finger tight). In the unlikely event that a part breaks, our breakage warranty covers replacement.
What are the color options?
- Black – An opaque black smooth-textured super-durable powder coat for a modern and professional look
- Iron Glimmer – An opaque silver-inspired shade with a smooth-textured super-durable powder coat that adds a subtle shimmer for a refined industrial aesthetic
- Clear – A transparent glossy super-durable powder coat that showcases the raw metal beneath, giving a clean and rugged yet polished look
